Product Updates

Fresh Fall Updates: Family Wallet, Points Multiplier Customizations, and More!

August 28, 2024
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We’re thrilled to announce some fantastic updates at Gameball that will enhance your loyalty program and improve the customer experience. Here’s a quick rundown of the latest features you can take advantage of!

🌟 Introducing Family Wallet – A Special Add-On!

We’re excited to unveil the Family Wallet feature, which allows families to share and pool their loyalty points. This innovative functionality maximizes rewards for everyone involved, making it easier for families to earn and redeem points together.

Key Features:

  • Enable/Disable: Clients can easily toggle the Family Wallet feature directly from their dashboard.
  • Family Overview: View all family members participating in the wallet from the customer details page.
  • Invite Family Members: Customers can invite their family members to join the wallet, creating a collective rewards experience.
  • Shared Rewards: All points earned or redeemed by any family member accumulate in a shared wallet, amplifying benefits for the entire family.

To implement this exciting add-on, just reach out to our sales team, and we’ll help you get started!

🔄 Points Multiplier for Specific Collections, Merchants, or Branches

We’re introducing Points Multiplier campaigns, allowing you to create targeted campaigns that apply different point values (e.g., 2x, 3x, 5x) based on specific products, collections, merchants, or branches. This feature enables precise targeting and campaign customization.

Use Cases:

  • New Collection Launch: Encourage customers to explore new arrivals with a 2x points multiplier for the first month.
  • Merchant Collaboration: Boost brand exposure by running a 3x points campaign with a specific merchant.
  • Store Traffic Boost: Apply a 3x multiplier for purchases at particular stores, such as Mall of Egypt.
  • Targeted Campaigns: Offer a 5x multiplier for Zara purchases at select branches.

🎯 Spin the Wheel – Reward Limit

Our new Reward Limit feature allows you to set a cap on the number of times a reward can be given in Spin the Wheel campaigns. Once the limit is reached, the reward will no longer be awarded, helping you maintain control over your reward distribution.

Use Cases:

  • Seasonal Promotions: Control spending during special campaigns by capping high-value rewards.
  • Limited Edition Rewards: Keep exclusive rewards limited by setting a distribution cap.

🌍 Widget Location Option for Multilingual Sites

For clients using Arabic and another left-to-right (LTR) language, we’ve introduced a Reversible Widget Location option. This feature automatically adjusts the widget’s position based on the website’s language, ensuring a seamless experience for your customers.

If Arabic is your default language, the widget will switch to the right when viewed in English, making navigation smoother for users.

We hope these new features help you take your loyalty programs to the next level! If you have any questions or need assistance, feel free to reach out to our team. We’re here to help!

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