‍At Gameball, we’re committed to making your loyalty programs more impactful and effortless. This month, we’re rolling out powerful updates designed to simplify your workflows, drive customer engagement, and maximize rewards utilization. Whether you're fine-tuning campaigns, enhancing checkout experiences, or boosting post-purchase engagement, these updates bring you closer to building loyal, satisfied customers.

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1. Launch Reward Campaigns Immediately with the "Set Live" Button

The new Set Live button ensures campaigns activate instantly when saved, removing confusion from the setup process.

Why This Matters:
Save time and eliminate guesswork, so your reward campaigns start running exactly when you need them.

2.Simplify Setup with Smart Warnings

Warning icons now guide you through enabling your Gameball program and granting necessary permissions.

Why This Matters:
Avoid setup errors and ensure your program launches smoothly without delays.

3. Our World-Class Support - 10x More Accessible!

The new Help icon provides quick access to live chat, consultation calls, the help center, developer docs, and feature requests—all from the dashboard.

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Why This Matters:
Get instant answers and resources to overcome any challenge, keeping your loyalty program on track.

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4. Drive Growth with Free Plan Messaging

Web Messages are now available starting from the free plan (Shopify-exclusive), empowering you to engage new users without extra cost.

Why This Matters:
Build meaningful connections and drive early customer engagement, even on a budget.

6. Transform Checkout with Embedded Blocks

Take loyalty to the next level with these checkout upgrades:

• Redeem Points at Checkout: Let customers easily redeem flat-rate points or multiple reward types through intuitive fields.
• Show Available Coupons: Display earned coupons for quick application at checkout.
• Auto-Apply Tier Rewards: Automatically apply VIP rewards, saving time and effort for loyal customers.
• Highlight Rewards Earned: Showcase potential and earned points at checkout and on thank-you pages.
• Encourage Referrals Post-Checkout: Add referral links to the thank-you page to boost customer referrals

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Why this matters: These updates remove friction, making it easier for customers to engage with rewards, which drives loyalty, repeat purchases, and overall satisfaction.

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7. Showcase Achievements with Earned Badges

Badges earned through automation are now displayed in the customer’s profile, providing a clear view of their achievements and progress within the loyalty program. This addition enhances user experience by showcasing badges directly on the profile page.

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Why This Matters:
More visibility over customers' progress in loyalty program.

8. Track Customer Progress with Automation Insights

The new automation preview shows detailed customer progress, including completed, failed, or pending actions.

Why This Matters:
Identify bottlenecks and optimize campaign performance with clear, actionable insights.

9. Simplify Collection Management

The new Collection Upload feature on the dashboard makes managing and organizing collections effortless.

Why This Matters:
Save time while setting up campaigns or rewards with faster, more intuitive collection management.

(Available for non-platform clients only)

10. Control Coupons with Advanced Validation

New merchant and collection validation layers ensure coupons apply only to designated use cases, minimizing errors.

Why This Matters:
Gain precision and control over your promotions, ensuring rewards match your business goals.

(Available for non-platform clients only)

11. Enhanced Data in Redemption Rules API

The updated GET Redemption Rules API now includes total coupon count and usage details for improved tracking.

Why This Matters:
Gain deeper insights into coupon performance, helping you refine your loyalty strategy.

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(Available for non-platform clients only)

Conclusion

These updates are designed to make your loyalty program even more powerful and seamless, driving higher engagement and satisfaction among your customers. Ready to see how these new features can work for you? Log in to your Gameball dashboard now to start using these enhancements and unlock the full potential of your loyalty program!

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