Product Updates

Product Updates: Introducing Embedded Blocks, SMS Campaigns, and More!

August 28, 2024
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At Gameball, we’re always looking for new ways to help you create meaningful and lasting connections with your customers. That’s why we’re excited to introduce some powerful updates designed to boost customer engagement, drive conversions, and enhance your loyalty program. Let’s dive into the latest features that make managing your program even more rewarding!

💰 Make Smarter Billing Decisions with MRC Estimation

Say goodbye to the confusion of picking the right plan! With our new MRC Estimation feature, you can now calculate your Monthly Recurring Charges (MRC) based on your store’s order volume. This makes it easier than ever to find the perfect plan without needing to reach out to support. Whether you’re just starting out or seeing rapid growth, this tool helps you make confident and informed decisions about your billing.

🌀 Capture and Retarget Visitors by Collecting Guest Emails

One of the biggest challenges for any business is converting anonymous visitors into loyal customers. That’s where our updated Spin the Wheel feature comes in! Now, visitors are required to provide their email before spinning the wheel. This not only creates a guest account but also gives you the opportunity to re-engage these leads through targeted campaigns. With this feature, you can easily turn anonymous traffic into loyal customers.

🛠 Increase Loyalty Program Visibility with Embedded Points Balance

Want to keep your customers more engaged with your loyalty program? The new Embedded Points Balance feature allows you to display customers' points directly on their account page. By making it easier for customers to check their loyalty points, you keep rewards top of mind, motivating them to earn more points and redeem their rewards faster.

⏰ Drive Redemptions with Coupon Expiry Reminders

Don’t let your customers forget about their hard-earned rewards! With the new Coupon Expiry Reminder email, you can automatically notify customers when their rewards are 15 days away from expiration. This timely reminder encourages your customers to redeem their points, increasing engagement and driving more redemptions.

📱 Reach Customers More Effectively with SMS Campaigns

Customers don’t always check their emails, so why not reach them directly on their phones? We’ve added SMS campaigns as a new communication channel, giving you even more flexibility to engage with your customers. SMS ensures your messages get noticed and helps you connect with customers in a more immediate and personal way.

Ready to Take Your Loyalty Program to the Next Level?

These updates are designed to help you boost customer engagement, improve conversions, and create a seamless loyalty experience. We can’t wait to see how these features enhance your loyalty program and drive growth!

If you have any questions or need assistance implementing these updates, feel free to reach out. We’re always here to help.

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